General Information
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Yes, appointments are required. Check our hours on the homepage.
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Yes! In fact, by law, the prescription must be released to you if you ask for it. Plus, it’s a good idea to have a copy. You can see the changes in the power as well as have the prescription if you travel.
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In New York State there are regulations for the fitting and dispensing of prescription eyewear. This is to ensure that you receive the most informed and professional care. A licensed optician undergoes an apprenticeship program or goes to school in addition to taking the necessary tests for national certification and state licensure. Licensed opticians must also complete a mandatory continuing education requirement to retain their license.
There are many variables that a licensed optician looks for when fitting you for glasses, which simply cannot be done through the computer. This includes how you hold your head and where you actually wear your glasses. These observations are crucial for the proper fit of multifocal lenses.
Additionally, a state license or an NPI (national provider ID) is required for insurance reimbursement.
Eye Exams
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We do take medical eye emergencies within our scope. We do foreign body removals and can treat and manage red eyes, dry eyes, contact lens related complications, and more! Just give us a call and we can get you in to be seen ASAP or help triage appropriately!
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It is recommended that even healthy patients should get an eye exam every 1-2 years.
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It is recommended that as early as newborn age that your child have a dilated eye exam to catch congenital conditions that can lead to blindness. After the initial visit, it is recommended at 6 months, 1 year old, 3 years old, and every 2 years after that. (Sometimes annually if any conditions need to be monitored.)
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Generally speaking, we see children as young as 6 years old. However, if your child is younger knows his/her letters or numbers proficiently and can respond to subjective questions…We would be happy to accommodate if time permits.
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There are many potentially blinding eye conditions (i.e. as glaucoma, macular degeneration, retinal detachments/holes/tears) that have ZERO symptoms until it is too late!
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Colon cancer can be seen in the eye! …So can many systemic conditions such as diabetes, high blood pressure, high cholesterol…even Lyme disease and more!
Contact Lenses
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YES! We carry some trial contact lenses on site and if we don’t have it, we can order it through our distributor!
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Unfortunately, we do not have an account set up for hard lenses at this time. Please check back in 6 months for any updates.
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No, they are two separate prescriptions. The contact lens sits directly on your eye, so many times the power is different from your glasses. The contact lens prescription also requires additional measurements as well as the brand prescribed.
Eyeglasses
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Franklin Eyewear carries a large variety of designer and non-designer frames. All are from vendors I trust. If I don’t like the feel of a frame, I don’t carry it! You can rest assured that any frame you purchase is a frame that I would wear myself or have my family wear.
Designer names that you can find at Franklin Eyewear LLC are: Kate Spade, Liz Claiborne, C-Zone, William Morris, Charles Stone, Rag & Bone, Polaroid, Lisa Loeb, Carrera, Smith Optics, Adensco, Safilo Elasta, Zac Posen, Vera Wang, Lilly Pulitzer, Ducks Unlimited, Trina Turk, Vera Bradley and many lesser known brands.
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Any that you can imagine! I offer all of the leading brands of lenses and lens options. I also offer dive masks, swim goggles, sports goggles, ski/snowboarding goggles, shooting glasses, polarized sunglasses and more!
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Typically 7-10 business days.
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No, they are two separate prescriptions. The contact lens sits directly on your eye, so many times the power is different from your glasses. The contact lens prescription also requires additional measurements as well as the brand prescribed.
Insurance / Payment
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VSP and Cigna: I can check benefit eligibility, benefit amount and get directly reimbursed.
Aetna, Blue View, Eye Med and Superior Vision: I can check benefit eligibility, benefit amount and file your claim for reimbursement.
Davis Vision and Spectera: I can file your claim for reimbursement; you would need to verify the out-of-network benefit availability and amount.
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In-Network means that your provider is a participating provider. They bill your insurance directly and you pay for the portion not covered by the insurance.
Out-of-network means that the provider does not bill the insurance directly, however, you can get reimbursed for a specified amount. In many cases, the out-of-network benefit is comparable to your in-network benefit.
In-network, many times, a specified lens is covered in full. What if you need something different? With an out-of-network benefit, you have an actual dollar amount. No matter what you need, you would receive that dollar amount back. The cost savings can actually be pretty extreme, depending on the pricing structure of your provider. I am happy to give case by case examples.
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While we are working on becoming providers with a few vision plans, we are happy to help you get reimbursed form your insurance (if benefit for reimbursement is available). We can file an electronic claim and check reimbursement amount for the following vision plans:
- Aetna
- BlueView
- Cigna
- Davis Vision
- EyeMed
- Spectera
- Superior,
- VSP
For all others, please contact the insurance company and ask what your out of network benefit is and have them send you the claim form. We will help you fill it out.
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I accept cash, check, all major credit cards, Care Credit and health spending accounts.
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Absolutely! I can give you a price quote based on the lens design that you need, your prescription does not impact the pricing (except in the event of a specialty lens). I can even give you a quote before your next exam.
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A lot! On average, my pricing is at least 30% less than other area eyewear establishments. Many times the savings reach 50%.
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Adjustments and repairs are provided at no charge if eyewear was purchased here. Replacements are covered under our warranty, one time replacement within the first year of receiving your glasses. If you purchased your eyewear elsewhere, there will be a $15 charge to adjust your glasses or perform minor repairs.