Insurance / Payment

• Can you check insurance benefits or reimbursement amounts?

  VSP and Cigna: I can check benefit eligibility, benefit amount and get directly reimbursed.

  Aetna, Blue View, Eye Med and Superior Vision: I can check benefit eligibility, benefit amount and file your claim for reimbursement.

  Davis Vision and Spectera: I can file your claim for reimbursement; you would need to verify the out-of-network benefit availability and amount.

• What’s the difference between “in-network” and "out-of-network” insurance benefits?

  In-Network means that your provider is a participating provider. They bill your insurance directly and you pay for the portion not covered by the insurance.

  Out-of-network means that the provider does not bill the insurance directly, however, you can get reimbursed for a specified amount. In many cases, the out-of-network benefit is comparable to your in-network benefit.

  In-network, many times, a specified lens is covered in full. What if you need something different? With an out-of-network benefit, you have an actual dollar amount. No matter what you need, you would receive that dollar amount back. The cost savings can actually be pretty extreme, depending on the pricing structure of your provider. I am happy to give case by case examples.

• How does insurance work?

  While we are working on becoming providers with a few vision plans, we are happy to help you get reimbursed form your insurance (if benefit for reimbursement is available). We can file an electronic claim and check reimbursement amount for the following vision plans:

  • Aetna
  • BlueView
  • Cigna
  • Davis Vision
  • EyeMed
  • Spectera
  • Superior,
  • VSP

  For all others, please contact the insurance company and ask what your out of network benefit is and have them send you the claim form. We will help you fill it out.

• What payment methods do you accept?

  I accept cash, check, all major credit cards, Care Credit and health spending accounts.

• Do you offer price quotes?

  Absolutely! I can give you a price quote based on the lens design that you need, your prescription does not impact the pricing (except in the event of a specialty lens). I can even give you a quote before your next exam.

• How much can I save through Franklin Eyewear LLC?

  A lot! On average, my pricing is at least 30% less than other area eyewear establishments. Many times the savings reach 50%.

• Do you charge for adjustments or repairs?

  Adjustments and repairs are provided at no charge if eyewear was purchased here. Replacements are covered under our warranty, one time replacement within the first year of receiving your glasses. If you purchased your eyewear elsewhere, there will be a $15 charge to adjust your glasses or perform minor repairs.